Big Tree RV Park

Registration and Arrival Check-In Procedure - Check In: 12:00 PM - Check out: 12:00 PM - All RVs that are staying on a monthly basis must check in between the following hours: - M-F 12:00 PM - 5:00 PM - Sat-Sun 3:00 PM - 5:00 PM - Upon Arrival, the exterior of the RV will be inspected. - Big Tree RV Park does reserve the right to decline an RV based other condition of the RV at the time of arrival. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Quiet Time - Quiet time will be from 10:00 PM until 7:00 AM, 7 days a week. - Please be respectful of all guests. Disturbing other guests will not be tolerated. Recreational Vehicle - It is required that the appearance and functionality of your RV remain in good condition. - You are required to wash your RV once every four months. - You may wash your R.V. on your site - When it is time to wash your RV, you will receive a notice, and you are required to fill out the form given and turn it in at the office once you have completed it. - Please note, roofs must be washed as well. - It is permissible to hire someone to come wash your RV for you. - They must check in with the office upon arrival, and it must be done during normal business hours of the park. - All RVs must be in good condition and no older than 15 years. - RVs must be kept clean and in good condition. - No duct tape or tarps on RV - All guests must keep their RVs and all vehicle registrations current. Water and Sewer - Keep water and sewer hoses close to the RV so they don’t get damaged by weed eaters or mowers. - All sewer hoses must be physically threaded on and connected properly to your sewer connection. - No duct tape, broken connectors, or cracked sewer hoses. - No leaking fresh water hoses. - Do not remove the backflow preventer installed on the hose bib. - They are required by the Duval County Health Department. - If they are leaking, notify the office. Campsite - Window A/C’s are not allowed. - Manufactured awnings only. - The office must approve any and all canopies. - Only R.V. jacks or jack stands may be used to stabilize your R.V. - No campfires on the ground. Must be in a fire pit. - No temporary clothes line. R.V. must be parked next to your patio concrete slab, not on it. - No platforms, decks, or porches are permitted. - Storage under the RV is limited to a ladder and a car dolly. - No other items are allowed to be stored under the RV. Speed Limit - The speed limit in the entire park is 5 mph. - Speeding is a safety hazard and is hard on our roads. - Do not speed. ​Visitors - All visitors must check in with the office upon their initial arrival to the RV park, whether staying overnight or for the day, and must be approved by mgmt., at the office before going to your site. - We must know who is coming and going in the park. - It is your responsibility to ensure your visitor knows and understands the Park Rules. - If your visitor does not follow the rules, with or without your knowledge, you will be held responsible. - If you order a service, Comcast, Direct TV, ATT, etc., the appointments must be made during normal business hours of the RV Park. - Mon-Fri 12-5 pm - Sat-Sun 3 pm-5 pm, no exceptions. - Please make it clear to whoever the appointment is with, they must check in with the office. Deliveries - If you have a delivery by a delivery service, you must meet them at the office. - If you are using a taxi service, ride share (Uber, Lyft), you must have them pick you up in front of the office. Parking - There will be no parking on grass and/or slabs. - All of our lots are unique. - They accommodate different numbers of vehicles. - If you are parking in the grass, you have too many vehicles for your lot. - Ask someone in the office about the parking configuration for your lot. - You are responsible for parking your vehicle in the proper spot. - Do not park on the road. - Do not park perpendicular to your RV Site. - You are allowed a maximum of 2 vehicles. - Visitor parking is for visitors only, not for persons renting an RV space. - If you are not parking correctly, you will be asked to move your vehicle. - No trailers of any kind, boats, jet skis, or buildings are allowed to be on your site. - You may store them in our storage area for an additional fee or store them off-site if onsite storage is not available. - No working on or washing of any vehicle, except your R.V., may be done on your site. - We have a wash/work station in the rear of the park for this. Vehicles - All Guests must have their own tow vehicle for their RV plus proof of vehicle registration, at their time of arrival, which must be in guests name. - No RV dropoffs, no borrowing of tow vehicles - No large commercial trucks (dump trucks, semi trucks, roll off trucks, tow trucks). - Golf carts are permitted in the RV park. - The operator of the golf cart is required to maintain the 5mph speed limit and stay on the roads. - Alcoholic beverages are not permitted on the golf carts while driving. Mailboxes - Monthly guests will receive a key to a mailbox in the park that corresponds to their lot number. - There is no charge for the key, but if it is lost or not returned upon departure, you will be charged $25 to replace it. Pet Policy - Dogs are allowed to stay on our daily and weekly sites and must be approved by management. - No aggressive breeds. - Only non-aggressive breed dogs. - You are responsible for picking up after all of your pets. - Duval County, Florida (City code section 462.303) has a leash law, which means you must have your dog on a leash when you exit your R.V. - No excessive barking will be tolerated. - Cats are permitted to be kept in your R.V. - If you take your cat outside your RV, they must be kept on a leash at all times. - Do not feed any stray/feral cats. Complaint and Issues - If you have any issues or complaints with another guest, you must notify someone in the office of your complaint/issue. - Do not take matters into your own hands. - If you feel like your safety is at risk, call 911. Otherwise, call (904)768-7270 Late Rent - Rent is due by the end of the day (6:00 p.m.) on your due date. - If you are late. You must contact us before your due date. - We understand timing sometimes isn’t the best. - This cannot be a recurring pattern. - You will still be charged a $5/day late fee. ​Payments - Credit Card information is automatically saved in Campspot. - We are authorized to run any card on file if you vacate the property. Trash - All trash and debris must be disposed of properly and not stored around your RV. - Mattresses are not permitted to be disposed of in, on, or around the dumpster. - You are responsible for removing the old mattress from the property. Tarps - Tarps are for temporary use only and must be approved by the office. - If you have items you need to protect from the weather, please purchase the appropriate cover for that item. - For example, a bicycle needs to be covered; purchase a bicycle cover. Wi-Fi - Free Wi-Fi is only to be used for web browsing, checking email, banking, etc. No streaming. - Remember, our Wi-Fi is free. - If you need an internet connection for business, school, or streaming, we would suggest subscribing and getting your own internet connection installed. Plants - Plants are permitted on your patio; there is a maximum of 4 plants permissible per site. - They must be in planters (no 5-gallon buckets). - They must be taken care of properly. - The plants must not grow to reach our grass. - We need to be able to trim the grass around the patio without harming your plants. Short Term Site - Daily and weekly site rates are for 2 people. There will be an additional charge of $3 per person per day for more than two people. - A maximum of 4 people may stay on a site. None of our sites includes cable, phone, or satellite. - No tent camping is allowed on any site within the park. - We have free Wifi.